1) Introduction and contact details of the controller
1.1 We are pleased that you are visiting our website and thank you for your interest. In the following, we will inform you about how we handle your personal data when you use our website. Personal data is all data with which you can be personally identified.
1.2 The controller in charge of data processing on this website, within the meaning of the General Data Protection Regulation (GDPR), is chemiekontor.de GmbH, Donaustraße 70, 68199 Mannheim, Germany, Tel.: 0800 - 660 2200, E-Mail: info@chemiekontor.de. The controller of personal data is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data.
2) Data collection when visiting our website
2.1 If you only use our website for informational purposes, i.e. if you do not register or otherwise provide us with information, we only collect the data that your browser transmits to the site server (so-called “server log files”). When you visit our website, we collect the following data, which is technically necessary for us to display the website to you:
- Our visited website
- Date and time at the time of access
- Amount of data sent in bytes
- Source/referrer from which you came to the page
- Browser used
- Operating system used
- IP address used (if applicable: in anonymised form)
The processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or used in any other way. However, we reserve the right to check the server log files retrospectively if there are concrete indications of illegal use.
2.2 This website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or enquiries to the controller). You can recognise an encrypted connection by the character string “https://” and the lock symbol in your browser line.
3) Cookies
We use cookies, i.e. small text files that are stored on your end device, to make your visit to our website attractive and to enable the use of certain functions. Some of these cookies are automatically deleted after you close your browser (so-called “session cookies”), while others remain on your device for longer and allow you to save page settings (so-called “persistent cookies”). In the latter case, you can find the storage period in the cookie settings overview of your web browser.
If personal data is also processed by individual cookies used by us, the processing is carried out in accordance with Art. 6 para. 1 lit. b GDPR either for the performance of the contract, in accordance with Art. 6 para. 1 lit. a GDPR if consent has been given, or in accordance with Art. 6 para. 1 lit. f GDPR to safeguard our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the page visit.
You can set your browser so that you are informed about the setting of cookies and can decide individually on their acceptance or exclude the acceptance of cookies for certain cases or in general.
Please note that if you do not accept cookies, the functionality of our website may be limited.
4) Contacting us
When you contact us (e.g. via contact form or email), personal data is processed – exclusively for the purpose of processing and responding to your request and only to the extent necessary for this purpose.
The legal basis for the processing of this data is our legitimate interest in responding to your request in accordance with Art. 6 para. 1 lit. f GDPR. If your contact is aimed at a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b GDPR. Your data will be deleted if it can be inferred from the circumstances that the matter in question has been conclusively clarified and provided that there are no statutory retention obligations to the contrary.
5) Data processing when opening a customer account
In accordance with Art. 6 para. 1 lit. b GDPR, personal data will continue to be collected and processed to the extent necessary if you provide this to us when opening a customer account. The data required for account opening can be found in the input mask of the relevant form on our website.
Deletion of your customer account is possible at any time and can be done by sending a message to the controller at the above address. After your customer account has been deleted, your data will be deleted provided that all contracts concluded via it have been fully processed, there are no statutory retention periods to the contrary and we have no legitimate interest in further storage.
6) Use of customer data for direct advertising
Registering for our email newsletter
If you register for our email newsletter, we will send you regular information about our offers. The only mandatory information for sending the newsletter is your email address. Provision of further data is voluntary and is used to address you personally. We use the so-called double opt-in procedure for sending the newsletter, which ensures that you only receive newsletters once you have expressly confirmed your consent to receive the newsletter by clicking on a verification link sent to the email address provided.
By activating the confirmation link, you give us your consent to the use of your personal data in accordance with Art. 6 para. 1 lit. a GDPR. We store your IP address entered by the Internet Service Provider (ISP) as well as the date and time of registration in order to be able to trace a possible misuse of your email address at a later date. The data collected by us when registering for the newsletter is used strictly for the intended purpose.
You can unsubscribe from the newsletter at any time using the link provided in the newsletter or by sending a message to the controller named at the beginning. After you have unsubscribed, your email address will be deleted from our newsletter distribution list immediately, unless you have expressly consented to further use of your data or we have reserved the right to use your data beyond this if this is permitted by law and we inform you about this in this declaration.
7) Data processing for order processing
7.1 Insofar as necessary for contract processing for delivery and payment purposes, personal data collected by us will be passed on to the commissioned transport company and the commissioned credit institution in accordance with Art. 6 para. 1 lit. b GDPR.
If we owe you updates for goods with digital elements or for digital products on the basis of a corresponding contract, we process the contact details you provided when placing the order in order to inform you personally within the scope of our statutory information obligations in accordance with Art. 6 para. 1 lit. c GDPR. Your contact details will be used strictly for communications about updates owed by us and will only be processed by us for this purpose to the extent necessary for the respective information.
To process your order, we also work with the following service providers, who support us in whole or in part in the performance of concluded contracts. Certain personal data is transferred to these service providers in accordance with the following information.
7.2 We work with external shipping partners to fulfil our contractual obligations to our customers. We transmit your name as well as your delivery address and, if required for delivery, your phone number exclusively for delivery purposes according to Art. 6 para. 1 lit. b GDPR to a shipping partner selected by us.
7.3 Forwarding of personal data to shipping service providers
- DHL
As a transport service provider, we use the following provider: DHL Paket GmbH, Sträßchensweg 10, 53113 Bonn, Germany
We will forward your email address and/or phone number to the provider, in accordance with Art. 6 para. 1 lit. a GDPR, prior to delivery of the goods for the purpose of coordinating a delivery date and/or delivery notification, provided you have given your express consent for this in the ordering process. Otherwise, for the purpose of delivery according to Art. 6 para. 1 lit. b GDPR we only transmit the recipient's name and delivery address to the provider. The forwarding takes place only as far as this is necessary for goods delivery. In this case, prior coordination of the delivery date with the provider or delivery notification is not possible.
You may withdraw consent at any time with future effect from the controller named above or from the provider.
- DHL Freight
As a transport service provider, we use the following provider: DHL Freight GmbH, Godesberger Allee 102-104, 53175 Bonn, Germany
We will forward your email address and/or phone number to the provider, in accordance with Art. 6 para. 1 lit. a GDPR, prior to delivery of the goods for the purpose of coordinating a delivery date and/or delivery notification, provided you have given your express consent for this in the ordering process. Otherwise, for the purpose of delivery according to Art. 6 para. 1 lit. b GDPR we only transmit the recipient's name and delivery address to the provider. The forwarding takes place only as far as this is necessary for goods delivery. In this case, prior coordination of the delivery date with the provider or delivery notification is not possible.
You may withdraw consent at any time with future effect from the controller named above or from the provider.
- DPD
As a transport service provider, we use the following provider: DPD Deutschland GmbH, Wailandtstraße 1, 63741 Aschaffenburg, Germany
We will forward your email address and/or phone number to the provider, in accordance with Art. 6 para. 1 lit. a GDPR, prior to delivery of the goods for the purpose of coordinating a delivery date and/or delivery notification, provided you have given your express consent for this in the ordering process. Otherwise, for the purpose of delivery according to Art. 6 para. 1 lit. b GDPR we only transmit the recipient's name and delivery address to the provider. The forwarding takes place only as far as this is necessary for goods delivery. In this case, prior coordination of the delivery date with the provider or delivery notification is not possible.
You may withdraw consent at any time with future effect from the controller named above or from the provider.
- GLS
As a transport service provider, we use the following provider: General Logistics Systems Germany GmbH & Co. OHG, GLS Germany-Straße 1 – 7, 36286 Neuenstein, Germany
We will forward your email address and/or phone number to the provider, in accordance with Art. 6 para. 1 lit. a GDPR, prior to delivery of the goods for the purpose of coordinating a delivery date and/or delivery notification, provided you have given your express consent for this in the ordering process. Otherwise, for the purpose of delivery according to Art. 6 para. 1 lit. b GDPR we only transmit the recipient's name and delivery address to the provider. The forwarding takes place only as far as this is necessary for goods delivery. In this case, prior coordination of the delivery date with the provider or delivery notification is not possible.
You may withdraw consent at any time with future effect from the controller named above or from the provider.
7.4 Use of payment service providers (payment services)
- Amazon Pay
One or more online payment methods from the following provider are available on this website: Amazon Payments Europe s.c.a., 38 avenue J.F. Kennedy, L-1855 Luxembourg
If you select a payment method from the provider for which you make payment in advance (e.g. credit card payment), your payment data provided during the order process (including name, address, bank and payment card information, currency and transaction number) as well as information about the content of your order will be passed on to the provider according to Art. 6 para. 1 lit. b GDPR. Data is transferred solely for the purpose of payment processing with the provider and only as far as necessary.
- Apple Pay
If you select the “Apple Pay” payment method from Apple Distribution International (Apple), Hollyhill Industrial Estate, Hollyhill, Cork, Ireland, payment is processed via the “Apple Pay” feature of your iOS, watchOS or macOS device by charging a payment card stored in “Apple Pay”. Apple Pay uses security features built into your device's hardware and software to protect your transactions. To authorise a payment, entry of a code previously set by you and verification via the Face ID or Touch ID function of your device is required.
For payment processing, your information provided during the order process together with order content is transferred to Apple in encrypted form. Apple then re-encrypts this data with a developer-specific key before transmitting it for payment to the payment service provider of the payment card stored in Apple Pay. The encryption ensures that only the website through which the purchase was made can access the payment data. After payment is made, Apple sends your device account number and a transaction-specific, dynamic security code to the originating website to confirm payment success.
If personal data is processed during the described transmissions, this occurs exclusively for payment processing pursuant to Art. 6 para. 1 lit. b GDPR.
Apple stores anonymised transaction data, including approximate purchase amount, approximate date and time, and whether the transaction was successfully completed. The anonymisation ensures that any personal reference is completely excluded. Apple uses anonymised data to improve “Apple Pay” and other Apple products and services.
If you use Apple Pay on iPhone or Apple Watch to complete a purchase via Safari on your Mac, the Mac and the authorisation device communicate via an encrypted channel on Apple's servers. Apple does not process or store any of this information in a format that can identify you. You can disable the ability to use Apple Pay on your Mac in your iPhone settings. Go to “Wallet & Apple Pay” and disable “Allow payments on Mac”.
Further privacy notices for Apple Pay are available at the following internet address: https://support.apple.com
- Klarna
One or more online payment methods from the following provider are available on this website: Klarna Bank AB, Sveavägen 46, 111 34 Stockholm, Sweden
If you select a payment method from the provider for which you make payment in advance (e.g. credit card payment), your payment data provided during the order process (including name, address, bank and payment card information, currency and transaction number) as well as information about the content of your order will be passed on to the provider according to Art. 6 para. 1 lit. b GDPR. Data is transferred solely for the purpose of payment processing with the provider and only as far as necessary.
If you select a payment method where the provider pays in advance (e.g. invoice or instalment purchase or direct debit), you will also be asked to provide certain personal data (first and last name, street, house number, postcode, city, date of birth, email address, telephone number, where applicable data on an alternative payment method) during the order process.
To safeguard our legitimate interest in determining the creditworthiness of customers, we forward this data to the provider for credit checks in accordance with Art. 6 para. 1 lit. f GDPR. The provider assesses, on the basis of the personal data provided by you as well as other data (such as basket contents, invoice amount, order history, payment experience), whether the payment option selected by you can be made available having regard to payment and/or bad debt risks.
In making a decision within the framework of the application check, in addition to internal provider criteria under Art. 6 para. 1 lit. f GDPR, identity and creditworthiness data from the following credit agencies may also be used:
https://cdn.klarna.com
The credit report may contain probability values (so-called score values). Where score values are incorporated into the credit report result, they are based on a scientifically recognised mathematical-statistical process. Address data among other things, but not exclusively, are included in the calculation of the score values.
You may object to this processing of your data at any time by contacting us or the provider. However, the provider may remain entitled to process your personal data if this is necessary for contractual payment processing.
- Paypal
One or more online payment methods from the following provider are available on this website: PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg
If you select a payment method from the provider for which you make payment in advance, your payment data provided during the order process (including name, address, bank and payment card information, currency and transaction number) and information about the order contents are passed on to the provider according to Art. 6 para. 1 lit. b GDPR. Data is transferred solely for the purpose of payment processing with the provider and only as far as necessary.
If you select a payment method where we pay in advance, you will also be asked to provide certain personal data (first and last name, street, house number, postcode, city, date of birth, email address, phone number, where applicable data on an alternative payment method) during the order process.
To safeguard our legitimate interest in determining your creditworthiness in such cases, we pass this data to the provider for credit checks in accordance with Art. 6 para. 1 lit. f GDPR. The provider assesses, on the basis of the personal data provided by you as well as other data (such as basket contents, invoice amount, order history, payment experience), whether the payment option selected by you can be made available having regard to payment and/or default risks.
The credit report may contain probability values (so-called score values). Where score values are incorporated into the credit report result, they are based on a scientifically recognised mathematical-statistical process. Address data among other things, but not exclusively, are included in the calculation of the score values.
You may object to this processing of your data at any time by contacting us or the provider. However, the provider may remain entitled to process your personal data if this is necessary for contractual payment processing.
- Sofortüberweisung
One or more online payment methods from the following provider are available on this website: Klarna Bank AB (publ), Sveavägen 46, 11134 Stockholm, Sweden
If you select a payment method from the provider for which you make payment in advance (e.g. credit card payment), your payment data provided during the order process (including name, address, bank and payment card information, currency and transaction number) as well as information about the content of your order will be passed on to the provider according to Art. 6 para. 1 lit. b GDPR. Data is transferred solely for the purpose of payment processing with the provider and only as far as necessary.
- Stripe
One or more online payment methods from the following provider are available on this website: Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland
If you select a payment method from the provider for which you make payment in advance (e.g. credit card payment), your payment data provided during the order process (including name, address, bank and payment card information, currency and transaction number) as well as information about the content of your order will be passed on to the provider according to Art. 6 para. 1 lit. b GDPR. Data is transferred solely for the purpose of payment processing with the provider and only as far as necessary.
If you select a payment method where the provider pays in advance (e.g. invoice or instalment purchase or direct debit), you will also be asked to provide certain personal data (first and last name, street, house number, postcode, city, date of birth, email address, phone number, where applicable data on an alternative payment method) during the order process.
To safeguard our legitimate interest in determining the creditworthiness of our customers, we pass this data on to the provider for credit checks in accordance with Art. 6 para. 1 lit. f GDPR. The provider assesses, on the basis of the personal data provided by you as well as other data (such as basket contents, invoice amount, order history, payment experience), whether the payment option selected by you can be made available having regard to payment and/or bad debt risks.
The credit report may contain probability values (so-called score values). Where score values are incorporated into the credit report result, they are based on a scientifically recognised mathematical-statistical process. Address data among other things, but not exclusively, are included in the calculation of the score values.
You may object to this processing of your data at any time by contacting us or the provider. However, the provider may remain entitled to process your personal data if this is necessary for contractual payment processing.
8) Online marketing
Google AdSense
This website uses Google AdSense, a web advertising service of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”). Google AdSense uses so-called cookies, i.e. text files which are stored on your computer and which enable an analysis of how you use the website. In addition, Google AdSense uses so-called “web beacons” (small invisible graphics) to collect information, through the use of which simple actions such as visitor flows on the website can be recorded, collected and evaluated. The information generated by the cookie and/or web beacon (including your IP address) relating to your use of this website is usually transmitted to a Google server and stored there. This may also result in transmission to the servers of Google LLC. in the USA.
Google uses the information thus obtained to evaluate your usage behaviour with regard to the AdSense ads. The IP address transmitted by your browser as part of Google AdSense is not merged with other data from Google. The information collected by Google may be transferred to third parties if this is required by law and/or if third parties process this data on Google's behalf.
All processing described above, in particular the reading of information on the device used via cookies and/or web beacons, is only carried out if you have given us your express consent to do so according to Art. 6 para. 1 lit. a GDPR. Without this consent, Google AdSense will not be used during your visit to our website.
You can withdraw your consent at any time with future effect by deactivating this service in the “Cookie Consent Tool” provided on the website.
For data transfers to the USA, the provider has acceded to the EU-US Data Privacy Framework, which ensures the level of data protection in Europe on the basis of an adequacy decision by the European Commission.
Further information on Google's privacy policy can be found here: https://business.safety.google
9) Web analytics services
Google (Universal) Analytics
This website uses Google (Universal) Analytics, a web analytics service from Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”), which enables your use of our website to be analysed.
By default, Google (Universal) Analytics sets cookies when you visit the website, which are stored as small text modules on your end device and collect certain information. This includes your IP address, which, however, is shortened by Google by the last digits so as to prevent any direct personal reference.
The information is transmitted to Google servers and processed there. In this context, transmission to Google LLC based in the USA is also possible.
Google uses the information collected on our behalf to analyse your use of the website, to compile reports on website activities for us, and to provide other services related to website use and internet use. The abbreviated IP address transmitted by your browser as part of Google Analytics is not merged with other Google data. The data collected as part of the use of Google (Universal) Analytics is stored for a period of two months and then deleted.
All processing mentioned above, in particular the setting of cookies on the device used, only takes place if you have given us your express consent for this in accordance with Art. 6 para. 1 lit. a GDPR.
Without your consent, Google (Universal) Analytics will not be used during your visit to our website. You may withdraw your consent at any time with future effect. To exercise your right of withdrawal, please deactivate this service using the “Cookie Consent Tool” provided on the website.
We have concluded a data processing agreement with Google to ensure the protection of the data of our website visitors and to prohibit unauthorised disclosure to third parties.
Further legal information on Google (Universal) Analytics can be found at https://business.safety.google
Demographic characteristics
Google (Universal) Analytics uses the special “demographic characteristics” function and can thereby generate statistics which provide information about the age, gender and interests of site visitors. This is done by analysing advertising and information from third-party providers. As a result, target groups for marketing activities can be identified. However, the collected data cannot be assigned to a specific person and is deleted after being stored for a period of two months.
Google Signals
As an extension to Google (Universal) Analytics, Google Signals can be used on this website to generate cross-device reports. If you have activated personalised advertising and have linked your devices to your Google account, Google can—subject to your consent to the use of Google Analytics according to Art. 6 para. 1 lit. a GDPR—analyse your usage behaviour across devices and create database models, among other things, for cross-device conversions. We do not receive any personal data from Google, only statistics. If you wish to stop cross-device analysis, you can deactivate the “Personalised advertising” function in your Google account settings. To do so, follow the instructions on this page: https://support.google.com
Further information on Google Signals can be found here: https://support.google.com
UserIDs
As an extension to Google (Universal) Analytics, the “UserIDs” function can be used on this website. If you have consented to the use of Google (Universal) Analytics in accordance with Art. 6 para. 1 lit. a GDPR, have set up an account on this website and log in with this account on various devices, your activities, including conversions, can be analysed across devices.
For data transfers to the USA, the provider has acceded to the EU-US Data Privacy Framework, which ensures the level of data protection in Europe on the basis of an adequacy decision by the European Commission.
10) Retargeting/ Remarketing and Conversion Tracking
10.1 Microsoft Advertising
This website uses retargeting technology from the following provider: Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA
This makes it possible to target visitors to our website with personalised, interest-based advertising who have already shown an interest in our shop and our products. The advertising material is displayed on the basis of a cookie-based analysis of previous and current user behaviour.
In the case of retargeting technology, a cookie is stored on your computer or mobile device to collect pseudonymised data about your interests and thus adapt the advertising individually to the stored information. These cookies are small text files that are stored on your computer or mobile device. This enables you to be shown ads that are very likely to match your product and information interests.
All processing described above, in particular the setting of cookies for reading information on the device used, is only carried out if you have given us your express consent according to Art. 6 para. 1 lit. a GDPR. Without this consent, retargeting technology will not be used during your visit to our website.
You can withdraw your consent at any time with future effect. To exercise your right of withdrawal, please deactivate this service in the “Cookie Consent Tool” provided on the website.
For data transfers to the USA, the provider has acceded to the EU-US Data Privacy Framework, which ensures the level of data protection in Europe on the basis of an adequacy decision by the European Commission.
10.2 releva.nz
This website uses retargeting technology from the following provider: releva GmbH, Feilnerstr. 10, 10969 Berlin, Germany
This makes it possible to target visitors to our website with personalised, interest-based advertising who have already shown an interest in our shop and our products. The advertising material is displayed on the basis of a cookie-based analysis of previous and current user behaviour.
In the case of retargeting technology, a cookie is stored on your computer or mobile device to collect pseudonymised data about your interests and thus adapt the advertising individually to the stored information. These cookies are small text files that are stored on your computer or mobile device. This enables you to be shown ads that are very likely to match your product and information interests.
All processing described above, in particular the setting of cookies for reading information on the device used, is only carried out if you have given us your express consent according to Art. 6 para. 1 lit. a GDPR. Without this consent, retargeting technology will not be used during your visit to our website.
You can withdraw your consent at any time with future effect. To exercise your right of withdrawal, please deactivate this service in the “Cookie Consent Tool” provided on the website.
11) Page functionalities
11.1 ShopVote graphics
Graphic elements from the following provider are embedded on our website to display external customer ratings and/or an externally awarded quality mark: Blickreif GmbH, Schulstraße 46, 80634 Munich, Germany
When you open a page of our website that contains such graphic elements, your browser establishes a direct connection to the provider's servers to load the elements properly. Certain browser information, including your IP address, is transmitted to the provider in the process.
If personal data is also processed here, this is done in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in optimal marketing of our offer and appealing design of our website.
11.2 Google Web Fonts
This site uses so-called web fonts from the following provider for the uniform display of fonts: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland
When you access a page, your browser loads the web fonts required into its browser cache to display texts and fonts correctly and establishes a direct connection to the provider's servers. In the process, certain browser information, including your IP address, is transmitted to the provider.
Data may also be transmitted to: Google LLC, USA
The processing of personal data in the context of establishing contact with the font provider is only carried out if you have given us your express consent in accordance with Art. 6 para. 1 lit. a GDPR. You can withdraw your consent at any time with future effect by deactivating this service via the “Cookie Consent Tool” provided on the website. If your browser does not support web fonts, a standard font is used by your computer.
For data transfers to the USA, the provider has acceded to the EU-US Data Privacy Framework, which ensures the level of data protection in Europe on the basis of an adequacy decision by the European Commission.
Further information on Google's privacy policy is available here: https://business.safety.google
12) Tools and miscellaneous
12.1 - weclapp
For bookkeeping purposes, we use the cloud-based accounting software service of the following provider: weclapp GmbH, Friedrich-Ebert-Straße 28, 97318 Kitzingen
The provider processes incoming and outgoing invoices as well as, where applicable, the bank transactions of our company in order to automatically record invoices, match them to transactions and create financial accounting as part of a semi-automated process.
If personal data is processed in this context, the processing is done on the basis of our legitimate interest in the efficient organisation and documentation of our business processes in accordance with Art. 6 para. 1 lit. f GDPR.
12.2 Cookie consent tool
This website uses a so-called “cookie consent tool” to obtain effective user consents for cookies requiring consent and cookie-based applications. The “cookie consent tool” is displayed to users as an interactive user interface when they access the website, where consents for certain cookies and/or cookie-based applications can be given by ticking a box. Through the use of the tool, all cookies/services requiring consent are only loaded if the relevant user has given consent by ticking a box. This ensures that such cookies are only set on the respective user's device if consent has been given.
The tool sets technically necessary cookies to save your cookie preferences. Personal user data is generally not processed in the process.
If, in individual cases, personal data (such as the IP address) is processed for the purpose of saving, assigning, or logging cookie settings, this is done according to Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in lawful, user-specific, and user-friendly consent management for cookies and therefore a lawful design of our website.
Another legal basis for processing is also Art. 6 para. 1 lit. c GDPR. As controllers, we are legally obliged to make the use of technically unnecessary cookies dependent on the respective user's consent.
Where necessary, we have concluded an order processing agreement with the provider, which ensures the protection of the data of our website visitors and prohibits unauthorised disclosure to third parties.
Further information about the operator and the settings of the cookie consent tool can be found directly in the relevant user interface on our website.
12.3 Doofinder
This website uses the search technology service of the following provider: DooFinder S.L., Madrid 28037, Rufino González 23 bis, 1º 1, Spain
In order to provide the search function for articles via the search field and for navigation and filters, the provider collects and stores certain user information (such as the user or session ID) in anonymised form.
If personal data is processed in this context, the processing is done in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in providing a fault-tolerant search for articles and thereby optimally marketing our offer.
13) Rights of the data subject
13.1 The applicable data protection law grants you the following data subject rights (rights to information and intervention) vis-à-vis the controller with regard to the processing of your personal data, with reference being made to the stated legal basis for the respective requirements for exercising them:
- Right to information according to Art. 15 GDPR;
- Right to rectification according to Art. 16 GDPR;
- Right to erasure according to Art. 17 GDPR;
- Right to restriction of processing according to Art. 18 GDPR;
- Right to be informed according to Art. 19 GDPR;
- Right to data portability according to Art. 20 GDPR;
- Right to withdraw consent granted according to Art. 7 para. 3 GDPR;
- Right to lodge a complaint according to Art. 77 GDPR.
13.2 RIGHT TO OBJECT
IF WE PROCESS YOUR PERSONAL DATA WITHIN THE FRAMEWORK OF A BALANCING OF INTERESTS BASED ON OUR OVERRIDING LEGITIMATE INTEREST, YOU HAVE THE RIGHT TO OBJECT TO THIS PROCESSING AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION, WITH EFFECT FOR THE FUTURE.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA IN QUESTION. FURTHER PROCESSING REMAINS RESERVED IF WE CAN PROVIDE PROOF OF COMPELLING LEGITIMATE GROUNDS FOR PROCESSING THAT OVERRIDE YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FREEDOMS, OR IF PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENCE OF LEGAL CLAIMS.
IF YOUR PERSONAL DATA IS PROCESSED BY US FOR DIRECT ADVERTISING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR SUCH ADVERTISING. YOU CAN EXERCISE YOUR OBJECTION AS DESCRIBED ABOVE.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA IN QUESTION FOR DIRECT MARKETING PURPOSES.
14) Duration of personal data storage
The duration of the storage of personal data is determined according to the respective legal basis, the processing purpose and—if applicable—also according to the respective statutory retention period (e.g. commercial and tax retention periods).
If personal data is processed on the basis of express consent in accordance with Art. 6 para. 1 lit. a GDPR, the relevant data will be stored until you revoke your consent.
If statutory retention periods exist for data processed on the basis of Art. 6 para. 1 lit. b GDPR within the scope of legal or quasi-legal obligations, such data will be deleted as a matter of routine after expiry of the retention periods, provided that it is no longer required for contract performance or contract initiation and/or there is no longer any legitimate interest on our part in further storage.
Where personal data is processed on the basis of Art. 6 para. 1 lit. f GDPR, such data will be stored until you exercise your right to object under Art. 21 para. 1 GDPR, unless we can provide proof of compelling legitimate grounds for processing that override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.
Where personal data is processed for direct advertising purposes on the basis of Art. 6 para. 1 lit. f GDPR, such data will be stored until you exercise your right to object in accordance with Art. 21 para. 2 GDPR.
Unless otherwise stated in this statement regarding specific processing situations, stored personal data will otherwise be deleted as soon as it is no longer required for the purposes for which it was collected or otherwise processed.
Privacy Policy
1) Introduction and contact details of the controller
1.1 We are pleased that you are visiting our website and thank you for your interest. Below we inform you about how we handle your personal data when you use our website. Personal data is all data with which you can be personally identified.
1.2 The controller for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is chemiekontor.de GmbH, Donaustraße 70, 68199 Mannheim, Germany, Tel.: 0800 - 660 2200, E-Mail: info@chemiekontor.de. The controller is the natural or legal person who, alone or together with others, decides on the purposes and means of processing personal data.
2) Data collection when visiting our website
2.1 When you use our website for information purposes only, i.e. if you do not register or otherwise transmit information to us, we only collect data that your browser transmits to the server of the page (so-called “server log files”). When you access our website, we collect the following data, which is technically necessary for us to display the website to you:
- Our visited website
- Date and time at the time of access
- Amount of data sent in bytes
- Source/reference from which you reached the page
- Browser used
- Operating system used
- IP address used (if applicable: in anonymised form)
Processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or used in any other way. However, we reserve the right to subsequently check the server log files if there are concrete indications of unlawful use.
2.2 For security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or enquiries to the controller), this website uses SSL or TLS encryption. You can recognise an encrypted connection by the character string “https://” and the padlock symbol in your browser line.
3) Cookies
To make visiting our website attractive and to enable the use of certain functions, we use cookies, i.e. small text files that are stored on your end device. Some of these cookies are automatically deleted after you close your browser (so-called “session cookies”), while others remain on your end device for longer and enable your page settings to be saved (so-called “persistent cookies”). In the latter case, you can find out how long they are stored from the overview of your web browser's cookie settings.
If personal data is also processed by individual cookies used by us, processing is carried out in accordance with Art. 6 para. 1 lit. b GDPR either for the performance of the contract, in accordance with Art. 6 para. 1 lit. a GDPR in the event of consent given, or in accordance with Art. 6 para. 1 lit. f GDPR to safeguard our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the site visit.
You can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or exclude the acceptance of cookies for certain cases or in general.
Please note that the functionality of our website may be restricted if cookies are not accepted.
4) Contacting us
When contacting us (e.g. via contact form or email), personal data is processed – exclusively for the purpose of processing and answering your request and only to the extent necessary for this purpose.
The legal basis for processing this data is our legitimate interest in responding to your request in accordance with Art. 6 para. 1 lit. f GDPR. If your contact is aimed at the conclusion of a contract, the additional legal basis for processing is Art. 6 para. 1 lit. b GDPR. Your data will be deleted if it can be inferred from the circumstances that the relevant facts have been conclusively clarified and provided that there are no statutory retention obligations to the contrary.
5) Data processing when opening a customer account
In accordance with Art. 6 para. 1 lit. b GDPR, personal data will continue to be collected and processed as necessary if you provide it to us when opening a customer account. Which data is required to open an account can be found in the input mask of the relevant form on our website.
The deletion of your customer account is possible at any time and can be done by sending a message to the above address of the controller. After deletion of your customer account, your data will be deleted, provided that all contracts concluded in connection therewith have been fully executed, there are no statutory retention obligations to the contrary and there is no legitimate interest on our part in continuing to store your data.
6) Use of customer data for direct marketing
Registration for our e-mail newsletter
If you register for our email newsletter, we will regularly send you information about our offers. The only mandatory information for sending the newsletter is your email address. Providing further data is voluntary and will be used to address you personally. For the newsletter dispatch, we use the so-called double opt-in procedure, which ensures that you only receive newsletters once you have expressly confirmed your consent by clicking on a verification link sent to the specified email address.
By activating the confirmation link, you give us your consent to use your personal data in accordance with Art. 6 para. 1 lit. a GDPR. We store your IP address entered by the Internet service provider (ISP) as well as the date and time of registration in order to be able to trace any possible misuse of your email address at a later date. The data collected by us when registering for the newsletter is used strictly for the intended purpose.
You can unsubscribe from the newsletter at any time via the link provided in the newsletter or by sending a corresponding message to the controller named above. After successful unsubscription, your email address will be immediately deleted from our newsletter distribution list, unless you have expressly consented to further use of your data or we reserve the right to use your data in any other way that is permitted by law and about which we inform you in this declaration.
7) Data processing for order fulfilment
7.1 To the extent necessary for the contract processing for delivery and payment purposes, the personal data collected by us will be passed on to the contracted transport company and the contracted credit institution in accordance with Art. 6 para. 1 lit. b GDPR.
If, on the basis of a corresponding contract, we owe you updates for goods with digital elements or for digital products, we process the contact details you provided when ordering in order to inform you personally within the scope of our legal information obligations pursuant to Art. 6 para. 1 lit. c GDPR. Your contact details will be used strictly for communications about updates owed by us, and processed accordingly only to the extent necessary for each notification.
For the processing of your order, we also work together with the service provider(s) listed below, who support us, in whole or in part, in the implementation of contracts. Certain personal data will be transmitted to these service providers as specified below.
7.2 To fulfil our contractual obligations to our customers, we work together with external shipping partners. We will pass on your name as well as your delivery address and, if necessary for delivery, your telephone number solely for the purpose of delivering the goods (Art. 6 para. 1 lit. b GDPR) to a shipping partner selected by us.
7.3 Transfer of personal data to shipping service providers
- DHL
As a transport service provider, we use the following provider: DHL Paket GmbH, Sträßchensweg 10, 53113 Bonn, Germany
We will pass on your email address and/or telephone number to the provider in accordance with Art. 6 para. 1 lit. a GDPR before delivery of the goods for the purpose of coordinating a delivery date or for delivery notification, provided that you have given your express consent for this during the order process. Otherwise, for the purpose of delivery in accordance with Art. 6 para. 1 lit. b GDPR, we only transfer the name of the recipient and the delivery address to the provider. The transfer is made only to the extent necessary for the delivery of the goods. In this case, it is not possible to coordinate the delivery date with the provider in advance or announce the delivery.
Consent can be withdrawn at any time with effect for the future from the controller named above or from the provider.
- DHL Freight
As a transport service provider, we use the following provider: DHL Freight GmbH, Godesberger Allee 102-104, 53175 Bonn, Germany
We will pass on your email address and/or telephone number to the provider in accordance with Art. 6 para. 1 lit. a GDPR before delivery of the goods for the purpose of coordinating a delivery date or for delivery notification, provided that you have given your express consent for this during the order process. Otherwise, for the purpose of delivery in accordance with Art. 6 para. 1 lit. b GDPR, we only transfer the name of the recipient and the delivery address to the provider. The transfer is made only to the extent necessary for the delivery of the goods. In this case, it is not possible to coordinate the delivery date with the provider in advance or announce the delivery.
Consent can be withdrawn at any time with effect for the future from the controller named above or from the provider.
- DPD
As a transport service provider, we use the following provider: DPD Deutschland GmbH, Wailandtstraße 1, 63741 Aschaffenburg, Germany
We will pass on your email address and/or telephone number to the provider in accordance with Art. 6 para. 1 lit. a GDPR before delivery of the goods for the purpose of coordinating a delivery date or for delivery notification, provided that you have given your express consent for this during the order process. Otherwise, for the purpose of delivery in accordance with Art. 6 para. 1 lit. b GDPR, we only transfer the name of the recipient and the delivery address to the provider. The transfer is made only to the extent necessary for the delivery of the goods. In this case, it is not possible to coordinate the delivery date with the provider in advance or announce the delivery.
Consent can be withdrawn at any time with effect for the future from the controller named above or from the provider.
- GLS
As a transport service provider, we use the following provider: General Logistics Systems Germany GmbH & Co. OHG, GLS Germany-Straße 1 – 7, 36286 Neuenstein, Germany
We will pass on your email address and/or telephone number to the provider in accordance with Art. 6 para. 1 lit. a GDPR before delivery of the goods for the purpose of coordinating a delivery date or for delivery notification, provided that you have given your express consent for this during the order process. Otherwise, for the purpose of delivery in accordance with Art. 6 para. 1 lit. b GDPR, we only transfer the name of the recipient and the delivery address to the provider. The transfer is made only to the extent necessary for the delivery of the goods. In this case, it is not possible to coordinate the delivery date with the provider in advance or announce the delivery.
Consent can be withdrawn at any time with effect for the future from the controller named above or from the provider.
7.4 Use of payment service providers (payment services)
- Amazon Pay
This website provides one or more online payment methods from the following provider: Amazon Payments Europe s.c.a., 38 avenue J.F. Kennedy, L-1855 Luxembourg
If you select a payment method from the provider for which you make advance payment (such as credit card payment), your payment data provided during the order process (including name, address, bank and card details, currency and transaction number) as well as information about the content of your order will be passed on to the provider in accordance with Art. 6 para. 1 lit. b GDPR. Your data will only be transferred for the purpose of payment processing with the provider and only to the extent necessary for this purpose.
- Apple Pay
If you decide to use the “Apple Pay” payment method of Apple Distribution International (Apple), Hollyhill Industrial Estate, Hollyhill, Cork, Ireland, the payment is processed via the “Apple Pay” function of your iOS, watchOS or macOS device by charging a payment card stored in “Apple Pay”. Apple Pay uses security functions that are integrated into your device’s hardware and software to protect your transactions. To authorise a payment, you must enter a code previously set by you and verify with the "Face ID" or "Touch ID" function of your device.
For the purpose of payment processing, the information you provide during the order process, together with information about your order, is transmitted to Apple in encrypted form. Apple then re-encrypts this data with a developer-specific key before transmitting the data to the payment service provider of the payment card stored in Apple Pay to make the payment. This encryption ensures that only the website through which the purchase was made can access the payment data. After the payment has been made, Apple sends your device account number and a transaction-specific, dynamic security code to the originating website to confirm the success of the payment.
If personal data is processed during the described transfers, processing is carried out exclusively for the purpose of payment processing in accordance with Art. 6 para. 1 lit. b GDPR.
Apple stores anonymised transaction data, such as the approximate purchase amount, the approximate date and time, and about whether the transaction was completed successfully. The anonymisation completely excludes any reference to a person. Apple uses the anonymised data to improve "Apple Pay" and other Apple products and services.
If you use Apple Pay on your iPhone or Apple Watch to complete a purchase you made via Safari on your Mac, the Mac and the authorisation device communicate via an encrypted channel on the Apple servers. Apple does not process or store any of these details in a format that can be used to identify you. You can disable the option to use Apple Pay on your Mac in your iPhone settings. Go to “Wallet & Apple Pay” and deactivate “Allow payments on Mac”.
Further information on data protection at Apple Pay can be found at the following internet address: https://support.apple.com
- Klarna
This website provides one or more online payment methods from the following provider: Klarna Bank AB, Sveavägen 46, 111 34 Stockholm, Sweden
If you select a payment method from the provider for which you make advance payment (such as credit card payment), your payment data provided during the order process (including name, address, bank and card details, currency and transaction number) as well as information about the content of your order will be passed on to the provider in accordance with Art. 6 para. 1 lit. b GDPR. Your data will only be transferred for the purpose of payment processing with the provider and only to the extent necessary for this purpose.
If you select a payment method for which the provider makes advance payment (such as purchase on account, hire purchase or direct debit), you will also be asked for certain personal data (first and last name, street, house number, postcode, town, date of birth, e-mail address, telephone number, if applicable data on an alternative means of payment) during the order process.
To safeguard our legitimate interest in determining the creditworthiness of our customers, we transmit this data to the provider for the purpose of a credit assessment in accordance with Art. 6 para. 1 lit. f GDPR. The provider checks, on the basis of the personal data you have provided and other data (such as shopping basket, invoice amount, order history, payment experiences), whether the payment method you have selected can be granted with regard to payment and/or bad debt risks.
For the decision within the scope of the application check, identities and credit information from the following credit agencies may be included in addition to provider-internal criteria in accordance with Art. 6 para. 1 lit. f GDPR:
https://cdn.klarna.com
The credit report may contain probability values (so-called score values). Where score values are included in the result, they are based on a scientifically recognised mathematical-statistical method. The calculation of the score values includes, among other things, but not exclusively, address data.
You can object to this processing of your data at any time by sending a message to us or to the provider. However, the provider may still be entitled to process your personal data if this is necessary for contractual payment processing.
- Paypal
This website provides one or more online payment methods from the following provider: PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg
If you select a payment method from the provider where you make an advance payment, your payment data provided during the order process (including name, address, bank and card details, currency and transaction number) as well as information about the content of your order will be passed on to the provider in accordance with Art. 6 para. 1 lit. b GDPR. The transfer of your data is made solely for the purpose of payment processing with the provider and only to the extent necessary for this purpose.
If you select a payment method where we make an advance payment, you will also be asked for certain personal data (first and last name, street, house number, postcode, town, date of birth, e-mail address, telephone number, if applicable data on an alternative means of payment) during the order process.
To safeguard our legitimate interest in determining your creditworthiness in such cases, we transmit this data to the provider for the purpose of a credit assessment in accordance with Art. 6 para. 1 lit. f GDPR. The provider checks, on the basis of the personal data you have provided and other data (such as shopping basket, invoice amount, order history, payment experiences), whether the payment option you have selected can be granted with regard to payment and/or loss risks.
The credit report may contain probability values (so-called score values). Where score values are included in the result, they are based on a scientifically recognised mathematical-statistical method. The calculation of the score values includes, among other things, but not exclusively, address data.
You can object to this processing of your data at any time by sending a message to us or to the provider. However, the provider may still be entitled to process your personal data if this is necessary for contractual payment processing.
- Sofortüberweisung
This website provides one or more online payment methods from the following provider: Klarna Bank AB (publ), Sveavägen 46, 11134 Stockholm, Sweden
If you select a payment method from the provider for which you make advance payment (such as credit card payment), your payment data provided during the order process (including name, address, bank and card details, currency and transaction number) as well as information about the content of your order will be passed on to the provider in accordance with Art. 6 para. 1 lit. b GDPR. Your data will only be transferred for the purpose of payment processing with the provider and only to the extent necessary for this purpose.
- Stripe
This website provides one or more online payment methods from the following provider: Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland
If you select a payment method from the provider for which you make advance payment (such as credit card payment), your payment data provided during the order process (including name, address, bank and card details, currency and transaction number) as well as information about the content of your order will be passed on to the provider in accordance with Art. 6 para. 1 lit. b GDPR. Your data will only be transferred for the purpose of payment processing with the provider and only to the extent necessary for this purpose.
If you select a payment method where the provider makes advance payment (such as purchase on account, hire purchase or direct debit), you will also be asked for certain personal data (first and last name, street, house number, postcode, town, date of birth, e-mail address, telephone number, if applicable data on an alternative means of payment) during the order process.
To safeguard our legitimate interest in determining the creditworthiness of our customers, we transmit this data to the provider for the purpose of a credit assessment in accordance with Art. 6 para. 1 lit. f GDPR. The provider checks, on the basis of the personal data you have provided and other data (such as shopping basket, invoice amount, order history, payment experiences), whether the payment method you have selected can be granted with regard to payment and/or loss risks.
The credit report may contain probability values (so-called score values). Where score values are included in the result, they are based on a scientifically recognised mathematical-statistical method. The calculation of the score values includes, among other things, but not exclusively, address data.
You can object to this processing of your data at any time by sending a message to us or to the provider. However, the provider may still be entitled to process your personal data if this is necessary for contractual payment processing.
8) Online marketing
Google AdSense
This website uses Google AdSense, a web advertising service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). Google AdSense uses so-called cookies, i.e. text files that are stored on your computer and which enable an analysis of your use of the website. Google AdSense also uses so-called “web beacons” (small invisible graphics) to collect information, which can be used to record, collect and analyse simple actions such as visitor traffic on the website. The information generated by the cookie and/or web beacon (including your IP address) about your use of this website is usually transferred to a server operated by Google and stored there. This may also result in transfer to the servers of Google LLC. in the USA.
Google uses the information obtained to carry out an analysis of your usage behaviour with regard to the AdSense adverts. The IP address transmitted by your browser as part of Google AdSense is not combined with other Google data. The information collected by Google may be passed on to third parties if required by law and/or if third parties process this data on Google's behalf.
All the processing described above, in particular the reading of information on the device used via cookies and/or web beacons, only takes place if you have given us your express consent in accordance with Art. 6 para. 1 lit. a GDPR. Without this consent, the use of Google AdSense will not take place during your visit to the site.
You can withdraw your consent at any time with effect for the future by deactivating this service in the “Cookie-Consent-Tool” provided on the website.
For data transfers to the USA, the provider is certified under the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision by the European Commission.
Further information on Google's privacy policy can be found here: https://business.safety.google
9) Web analysis services
Google (Universal) Analytics
This website uses Google (Universal) Analytics, a web analysis service from Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"), which enables an analysis of your use of our website.
By default, when you visit the website, Google (Universal) Analytics sets cookies, which are small text files stored on your end device and collect certain information. The scope of this information also includes your IP address, which is, however, shortened by Google by the last digits to exclude direct personal reference.
The information is transmitted to and processed on Google's servers. Transfers to Google LLC, based in the USA, are also possible.
Google uses the information collected on our behalf to evaluate your use of the website, to compile reports on website activity for us and to provide other services relating to website and internet usage. The IP address transmitted by your browser as part of Google Analytics and shortened is not merged with other Google data. The data collected when using Google (Universal) Analytics is stored for two months and then deleted.
All of the above-mentioned processing, in particular the setting of cookies on the device used, only takes place if you have given us your express consent in accordance with Art. 6 para. 1 lit. a GDPR.
Without your consent, Google (Universal) Analytics will not be used during your visit to the site. You can withdraw your consent with effect for the future at any time. To exercise your right of withdrawal, please deactivate this service via the “Cookie-Consent-Tool” provided on the website.
We have concluded a data processing agreement with Google to ensure the protection of the data of our website visitors and to prohibit unauthorised disclosure to third parties.
Further legal information on Google (Universal) Analytics can be found at https://business.safety.google
Demographic characteristics
Google (Universal) Analytics uses the special function "demographic characteristics" and can thus generate statistics that make statements about the age, gender and interests of site visitors. This is done by analysing advertising and information from third-party providers. This allows target groups for marketing activities to be identified. However, the data collected cannot be assigned to any specific person and is deleted after being stored for two months.
Google Signals
As an extension to Google (Universal) Analytics, Google Signals can be used on this website to enable cross-device reports to be created. If you have activated personalised advertising and have linked your devices to your Google account, Google, subject to your consent to the use of Google Analytics under Art. 6 para. 1 lit. a GDPR, can analyse your usage behaviour across devices and create database models, including cross-device conversions. We do not receive any personal data from Google, only statistics. If you wish to stop cross-device analysis, you can deactivate the "Personalised advertising" function in your Google account settings. To do this, follow the instructions on the following page: https://support.google.com
Further information on Google Signals can be found at the following link: https://support.google.com
UserIDs
As an extension to Google (Universal) Analytics, the "UserIDs" function can be used on this website. If you have consented to the use of Google (Universal) Analytics within the meaning of Art. 6 para. 1 lit. a GDPR, have created an account on this website and log in with this account on different devices, your activities, including conversions, can be analysed across devices.
For data transfers to the USA, the provider is certified under the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision by the European Commission.
10) Retargeting/Remarketing and Conversion Tracking
10.1 Microsoft Advertising
This website uses retargeting technology from the following provider: Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA
This allows us to target visitors to our websites with personalised, interest-based advertising who have already been interested in our shop and our products. The advertisements are displayed based on a cookie-based analysis of previous and current usage behaviour.
In the case of retargeting technology, a cookie is stored on your computer or mobile device to record pseudonymised data about your interests and thus to tailor the advertising individually to the stored information. These cookies are small text files that are stored on your computer or mobile device. You will thus see advertising that is highly likely to match your product and information interests.
All the processing described above, in particular the setting of cookies to read out information on the device used, only takes place if you have given us your express consent in accordance with Art. 6 para. 1 lit. a GDPR. Without this consent, the use of retargeting technology will not take place during your visit to the website.
You can revoke your consent at any time with effect for the future. To exercise your right of withdrawal, please deactivate this service via the “Cookie-Consent-Tool” provided on the website.
For data transfers to the USA, the provider is certified under the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision by the European Commission.
10.2 releva.nz
This website uses retargeting technology from the following provider: releva GmbH, Feilnerstr. 10, 10969 Berlin, Germany
This allows us to target visitors to our websites with personalised, interest-based advertising who have already been interested in our shop and our products. The advertisements are displayed based on a cookie-based analysis of previous and current usage behaviour.
In the case of retargeting technology, a cookie is stored on your computer or mobile device to record pseudonymised data about your interests and thus to tailor the advertising individually to the stored information. These cookies are small text files that are stored on your computer or mobile device. You will thus see advertising that is highly likely to match your product and information interests.
All the processing described above, in particular the setting of cookies to read out information on the device used, only takes place if you have given us your express consent in accordance with Art. 6 para. 1 lit. a GDPR. Without this consent, the use of retargeting technology will not take place during your visit to the website.
You can revoke your consent at any time with effect for the future. To exercise your right of withdrawal, please deactivate this service via the “Cookie-Consent-Tool” provided on the website.
11) Site functionalities
11.1 ShopVote graphics
Graphic elements from the following provider are integrated on our website to display external customer reviews and/or an externally awarded seal of approval: Blickreif GmbH, Schulstraße 46, 80634 Munich, Germany
When you visit a page of our website that contains such graphic elements, your browser establishes a direct connection to the provider’s servers in order to load the elements properly. Certain browser information, including your IP address, is transmitted to the provider in the process.
If personal data is also processed, this is done in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in the optimal marketing of our services and the appealing design of our website.
11.2 Google Web Fonts
This site uses so-called web fonts from the following provider for the uniform display of fonts: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland
When you visit a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly and establishes a direct connection to the provider's servers. Certain browser information, including your IP address, is transmitted to the provider.
Data may also be transferred to: Google LLC, USA
The processing of personal data as part of contacting the font provider only takes place if you have given us your express consent in accordance with Art. 6 para. 1 lit. a GDPR. You can revoke your consent at any time with effect for the future by deactivating this service via the “Cookie-Consent-Tool” provided on the website. If your browser does not support web fonts, a standard font from your computer will be used.
For data transfers to the USA, the provider is certified under the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision by the European Commission.
Further information on Google’s privacy policy can be found here: https://business.safety.google
12) Tools and others
12.1 - weclapp
For accounting purposes, we use the service of the cloud-based accounting software from the following provider: weclapp GmbH, Friedrich-Ebert-Straße 28, 97318 Kitzingen
The provider processes incoming and outgoing invoices and, if applicable, also our company's bank transactions to automatically record invoices, match them to transactions and thus create financial bookkeeping for us in a partially automated process.
If personal data is processed, processing is carried out on the basis of our legitimate interest in the efficient organisation and documentation of our business processes in accordance with Art. 6 para. 1 lit. f GDPR.
12.2 Cookie-Consent-Tool
This website uses a so-called “Cookie-Consent-Tool” to obtain effective user consent for cookies and cookie-based applications requiring consent. The “Cookie-Consent-Tool” is displayed to users in the form of an interactive user interface when they access the page, where consent for certain cookies and/or cookie-based applications can be granted by ticking the corresponding box. Only consent-requiring cookies/services are loaded during the use of the tool if the respective user grants the corresponding consent by ticking the box. It is thus ensured that such cookies are only set on the respective user's end device if consent is given.
The tool sets technically necessary cookies to save your cookie preferences. Personal user data is generally not processed in the process.
If, in individual cases, personal data (such as the IP address) is processed for the purpose of storing, assigning or logging cookie settings, this is done in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in a legally compliant, user-specific and user-friendly management of consent for cookies and therefore in a legally compliant design of our online presence.
Another legal basis for processing is Art. 6 para. 1 lit. c GDPR. As the controller, we are subject to the legal obligation to make the use of technically unnecessary cookies dependent on the respective user's consent.
If necessary, we have concluded a data processing contract with the provider, which ensures the protection of the data of our website visitors and prohibits unauthorised disclosure to third parties.
Further information on the provider and the setting options of the Cookie-Consent-Tool can be found directly in the corresponding user interface on our website.
12.3 Doofinder
This website uses the search technology service of the following provider: DooFinder S.L., Madrid 28037, Rufino González 23 bis, 1º 1, Spain
For the provision of the search function for articles via the search field and for navigation and filtering, the provider collects and stores certain user information (such as the user or session ID) in anonymised form.
If personal data is processed, processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in providing a fault-tolerant article search and thus in the optimal marketing of our offer.
13) Rights of the data subject
13.1 Applicable data protection law grants you the following rights as a data subject vis-à-vis the controller with regard to the processing of your personal data (rights of access and intervention), whereby reference is made to the legal basis stated for the respective requirements for exercising these rights:
- Right of access in accordance with Art. 15 GDPR;
- Right to rectification in accordance with Art. 16 GDPR;
- Right to erasure in accordance with Art. 17 GDPR;
- Right to restriction of processing in accordance with Art. 18 GDPR;
- Right to information in accordance with Art. 19 GDPR;
- Right to data portability in accordance with Art. 20 GDPR;
- Right to revoke consent given in accordance with Art. 7 (3) GDPR;
- Right to lodge a complaint in accordance with Art. 77 GDPR.
13.2 RIGHT TO OBJECT
IF WE PROCESS YOUR PERSONAL DATA ON THE BASIS OF OUR OVERRIDING LEGITIMATE INTEREST AS PART OF A BALANCING OF INTERESTS, YOU HAVE THE RIGHT TO OBJECT TO THIS PROCESSING AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION WITH EFFECT FOR THE FUTURE.
IF YOU EXERCISE YOUR RIGHT OF OBJECTION, WE WILL STOP PROCESSING THE DATA IN QUESTION. FURTHER PROCESSING IS RESERVED, HOWEVER, IF WE CAN PROVE COMPELLING REASONS WORTHY OF PROTECTION FOR PROCESSING THAT OUTWEIGH YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FREEDOMS, OR IF PROCESSING SERVES THE ASSERTION, EXERCISE OR DEFENCE OF LEGAL CLAIMS.
IF WE PROCESS YOUR PERSONAL DATA FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA RELATING TO YOU FOR THE PURPOSE OF SUCH MARKETING. YOU CAN EXERCISE YOUR RIGHT TO OBJECT AS DESCRIBED ABOVE.
IF YOU EXERCISE YOUR RIGHT OF OBJECTION, WE WILL STOP PROCESSING THE DATA IN QUESTION FOR DIRECT MARKETING PURPOSES.
14) Duration of storage of personal data
The duration of the storage of personal data is determined by the respective legal basis, the purpose of processing and - if applicable - additionally by the respective statutory retention period (e.g. commercial and tax law retention periods).
When processing personal data on the basis of explicit consent in accordance with Art. 6 para. 1 lit. a GDPR, the data concerned will be stored until you withdraw your consent.
If there are statutory retention periods for data that are processed within the scope of legal or quasi-legal obligations on the basis of Art. 6 para. 1 lit. b GDPR, these data are routinely deleted after expiry of the retention periods, provided that they are no longer required for the performance or initiation of a contract and/or we have no legitimate interest in further storage.
When processing personal data on the basis of Art. 6 para. 1 lit. f GDPR, this data will be stored until you exercise your right to object in accordance with Art. 21 para. 1 GDPR, unless we can prove compelling reasons worthy of protection for processing that outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.
When processing personal data for the purposes of direct marketing on the basis of Art. 6 para. 1 lit. f GDPR, these data are stored until you exercise your right of objection in accordance with Art. 21 para. 2 GDPR.
Unless otherwise stated in the other information in this declaration on specific processing situations, the stored personal data will otherwise be deleted when they are no longer necessary for the purposes for which they were collected or otherwise processed.
